Hair Loss Support

Fern Centre HairWig Service at The Fern Centre

Our wig service at the Fern Centre is provided by lovely ladies from Natural Image Wigs based at John Lewis who are highly trained and experienced stylist specialising in creating the perfect style unique for you.  A wide range of wig styles and colours are available for you to choose from and your stylist will be able to help find the right wig for you.

What to expect at your appointment

Your appointment will last approximately an hour and is held at the Fern Centre.  The appointments are held in a private room where you will have the opportunity to try on a variety of wigs with your stylist offering guidance and advice to find the perfect one for you. Once you have selected your wig, the trained stylist will cut and style the wig so you will be able to leave the Centre with your new look.

How to access the wig service

In order to access the service you can either speak to a member of staff on the Seamoor Unit who will be able to complete a referral with you or they will contact our Surgical Appliance Team who will be able to sit with you and explain the process in more detail.  Alternatively, if you call in to the Fern Centre, our volunteers can provide more information on the service.

How much does the wig service costs

When completing your referral to the wig service, a NHS prescription fee of £74.15 will need to be paid before an appointment can be booked with our stylist. This fee may vary and is reviewed each April.  A FW1 form is completed by each patient on receipt of referral which details the prescription charges and ways to pay.  This form also details 9 possible exemptions to the prescription charge for patients on a low income who might otherwise think they cannot afford a wig.

The NHS allows up to £120 to be spent on a wig at no extra costs to you, however, if you would like to choose a wig that is over £120, you will be asked to pay the difference at your styling appointment.  Your wig will be cut and styled free of charge.

Contact

For more information you can speak to a member of staff on the Seamoor unit or call the Fern Centre on 01271 311 855.

Wig Service during COVID-19

We are delighted to say that our Wig service has continued to run throughout the Covid-19 pandemic.  In order to keep our visitors safe we have introduced a number of measures.  These include our wig fitters wearing full PPE throughout your appointment, masks to be worn at all times, temperature checks on arrival and maintaining social distancing.  We have also arranged our appointments with a 20 minute gap between to avoid crossover of visitors and for cleaning the room in between appointments.

Last updated: February 24, 2021